Pricing
Less than a receptionist. More hours than one.
One monthly subscription. Every plan answers around the clock, screens the caller, completes your intake, and sends the transcript, recording and summary. 14-day trial; a card is required so the trial turns into service without a second decision.
Solo
$149/mo
or $1490/year — two months free
Around 125 calls handled a month
A solo practice that cannot answer the phone and be in court at once.
- Every caller greeted, screened and taken through intake
- Transcript, recording and a written summary after each call
- Email and text notification within a minute of hang-up
- Covers one office line
Most firms
Practice
$349/mo
or $3490/year — two months free
Around 375 calls handled a month
Two to five attorneys who want the consultation booked, not a message slip.
- Everything in Solo, on a larger monthly allowance
- Consultations booked straight into your calendar
- Live transfer to your team, and intake in Spanish
- Webhooks and Zapier for your case management system
- Covers up to three office lines
Firm
$699/mo
or $6990/year — two months free
Around 1,000 calls handled a month
A firm running several practice areas with different intake for each.
- Everything in Practice, on the largest monthly allowance
- A separate agent per practice area, each with its own questions
- Custom voice and priority support
- Covers up to ten office lines
What each plan includes
| Feature | Solo | Practice | Firm |
|---|---|---|---|
| 24/7 answering, intake, transcript | ✓ | ✓ | ✓ |
| Email + text summary | ✓ | ✓ | ✓ |
| Calls handled a month | ~125 | ~375 | ~1,000 |
| Office lines covered | 1 | 3 | 10 |
| Calendar booking | — | ✓ | ✓ |
| Live transfer | — | ✓ | ✓ |
| Spanish | — | ✓ | ✓ |
| Webhooks / Zapier | — | ✓ | ✓ |
| Agent per practice area | — | — | ✓ |
| Custom voice + priority support | — | — | ✓ |
- Office lines come with the plan. A firm that needs more moves up a plan.
- Plans are limited by conversation time each month — the total length of the calls ClerkBird answers for you. Nothing stops when you reach the limit: calls keep being answered and the additional time appears on the next invoice. Allowances: Solo 250, Practice 750, Firm 2,000 minutes a month, then $0.45 a minute. The 14-day trial includes 100 minutes.
- No setup fee. 14-day refund, no questions asked.
Pricing questions
What am I actually buying?
Software that answers your firm's phone. Every caller is greeted, screened against your rules and taken through your intake questions; you get the transcript, the recording, a written summary, and — from the Practice plan — the consultation already on your calendar.
Do you sell phone numbers or phone service?
No. ClerkBird is a subscription to the receptionist software. The line the agent answers on comes with your plan rather than being something we sell: there is nothing to buy per number, no calling plan, and no telecommunications product of any kind. ClerkBird answers inbound calls only and cannot place outbound calls.
How much can each plan handle?
Each plan carries a monthly conversation-time allowance (Solo 250, Practice 750, Firm 2,000 minutes), which works out to roughly 125 calls on Solo, 375 calls on Practice, 1,000 calls on Firm at a full 2-minute intake call. Most firms never come close.
What happens if we go past the limit?
Nothing stops working — a limit never silences your phone. Conversation time beyond the allowance is billed at $0.45 a minute on the next invoice, through Paddle, so tax is handled the same way as your subscription.
Is there a setup fee?
No. Setup takes an afternoon and you do it yourself in the dashboard.
Can we get a refund?
Fourteen days from your first payment, no questions. Paddle is our merchant of record and processes the refund directly.
Do we need a contract?
No. Monthly plans cancel in the dashboard and run to the end of the period you paid for.